Contact Us

Got a question about one of the offshore casinos we cover, spotted something that looks out of date, or just want to tell us we missed a site? This is the page for it. Real Money Offshore Casinos is run by a small team of researchers who compare offshore online casinos serving US players, and we'd rather hear from readers directly than assume we've got everything right.

What We Can Help With

We cover a specific niche — offshore casinos licensed outside the US that accept players from states with no regulated online casino market — so our replies are most useful when your question fits within that scope. Examples of what readers typically get in touch about:

• Asking why a particular site is ranked where it is, or how our editorial ratings are calculated
• Flagging a bonus offer, wagering requirement or payout detail that appears to have changed since we last checked it
• Pointing out a broken link, an outdated screenshot, or a factual error on a review page
• General questions about how offshore casinos work — licensing, banking, verification — before you commit any money
• Feedback on the site itself, including suggestions for what to cover next

What We Can't Do

We're a review and comparison site, not a casino, a payment processor or a regulator. That means there are limits to what we can help with:

• We cannot access, manage or close your account at any offshore casino — that has to go through the operator's own support team
• We cannot intervene in a payout dispute, chargeback or withdrawal delay. If a site is refusing or slow-walking a payment, contact that casino's support directly and keep a written record of every exchange
• We cannot give tax or legal advice. Rules around reporting gambling winnings and the legal status of offshore play vary by state and by individual circumstance — for anything specific to your situation, speak with a qualified tax or legal professional
• We cannot guarantee a specific payout time, bonus outcome or game result at any operator we list

Before You Reach Out

A few checks that often answer common questions faster than waiting on a reply:

1. Review pages are dated and updated when terms change — check the "updated" badge at the top of the page for the most current information we have
2. Bonus terms, wagering requirements and eligibility rules sit next to each offer on our ranking pages — the operator's own terms and conditions always take precedence
3. If your concern is about your own gambling habits rather than the site, our Responsible Gambling page has tools, warning signs and the national helpline
4. For how we're funded and how that relates to our rankings, see About Us
5. Our full site terms, including how the content here should and shouldn't be used, are on the Terms and Conditions page

A Note on Timing and Tone

We read and respond to messages as they come in, generally within a few business days. If you're writing about an urgent account or withdrawal issue, contact the casino operator first — they're the only party who can actually action a change on your account. If you write to us in that situation, we can point you toward general next steps, but we can't resolve the dispute on your behalf.

A Quick Reminder

Offshore casinos operate outside US state regulation, licensed instead through jurisdictions such as Curaçao, Anjouan or Costa Rica. That means the consumer protections you'd expect from a state-licensed operator — segregated player funds, formal dispute resolution, guaranteed payout timelines — generally don't apply. Nothing on this site should be read as encouragement to spend more than you can afford to lose, and there's no such thing as a guaranteed win. If gambling has stopped being enjoyable or is causing problems, the national helpline, 1-800-GAMBLER, is free and confidential, and our Responsible Gambling page has further support options. This site and the operators it reviews are intended for adults aged 21 and over.